The role of national culture on relationships between customers' perception of quality, values, satisfaction, and behavioral intentions
Chao Wen; Hong Qin; Victor R. Prybutok; Charles Blankson
| Year of publication: |
2012
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|---|---|
| Authors: | Wen, Chao ; Qin, Hong ; Prybutok, Victor R. ; Blankson, Charles |
| Published in: |
Quality management journal : QMJ. - London : Taylor & Francis Group, ISSN 1068-6967, ZDB-ID 1227108-1. - Vol. 19.2012, 4, p. 7-23
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| Subject: | Nationalkultur | National culture | Dienstleistungsqualität | Service quality | Produktqualität | Product quality | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Schnellgastronomie | Fast-food industry | Vergleich | Comparison | USA | United States | China |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009659103