The role of paratransit: some reflections based on the experience of residents’ coach services in Hong Kong

Paratransit refers to urban transport services “somewhere between private passenger transport and conventional public transport in terms of cost and quality of service” [Rimmer (1980), Paratransit: A commentary. Environ. Plan. A <Emphasis Type="Bold">12, 937–944]. Since the 1980s, a new form of paratransit—residents’ coach, which provides exclusive transport services to residents living in private housing estates—has emerged in Hong Kong. What was the background underlying the emergence and subsequent growth of residents’ coach services? Also, what was the role of residents’ coach in the public transport system of Hong Kong? With the completion of more railway extensions, should residents’ coach services be replaced? If so, what are the potential impacts on people’s life? This paper addresses the above research questions through a large-scale questionnaire survey that examined not only people’s modal choice but also their residential choice, socio-economic background and attitudes. The findings suggest that transport policy makers should pay more attention to examine new forms of paratransit and the ways of integrating them into the overall public transport system, both spatially and temporally. It is only through the development of an efficient and multi-modal transport system can the maximum potential of paratransit in filling the transport gap between conventional mass transit and private cars be realized. Copyright Springer Science+Business Media, LLC 2007