The role of predicted, on-line experienced and remembered satisfaction in current choice to use public transport services
Tore Pedersen; Margareta Friman; Per Kristensson
| Year of publication: |
2011
|
|---|---|
| Authors: | Pedersen, Tore ; Friman, Margareta ; Kristensson, Per |
| Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 18.2011, 5, p. 471-475
|
| Subject: | Öffentlicher Nahverkehr | Local public transport | Kundenzufriedenheit | Customer satisfaction | Prognoseverfahren | Forecasting model | Schweden | Sweden |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009300053