The role of retail equity, value and relational benefits in building B2B relationships in retailing
| Year of publication: |
2020
|
|---|---|
| Authors: | Gil Saura, Irene ; Ruiz-Molina, M. Eugenia ; Berenguer Contrí, Gloria ; Seric, Maja |
| Published in: |
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction. - Philadelphia, PA : Routledge, Taylor & Francis Group, ISSN 1533-2675, ZDB-ID 2092673-X. - Vol. 19.2020, 4, p. 253-286
|
| Subject: | B2B relations | brand equity | commitment | relational benefits | relationship value | trust | Lieferantenmanagement | Supplier relationship management | Beziehungsmarketing | Relationship marketing | B-to-B-Marketing | Business-to-business marketing | Vertrauen | Confidence | Einzelhandel | Retail trade | Markenimage | Brand image | Kundenwert | Customer value | Markenführung | Brand management |
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