The Role of Service Level Agreements in Relational Management of Information Technology Outsourcing: An Empirical Study
| Year of publication: |
2009
|
|---|---|
| Authors: | Goo, Jahyun ; Kishore, Rajiv ; Rao, H.R. ; Nam, Kichan |
| Published in: |
Management information systems : mis quarterly. - Minneapolis, Minn : Soc, ISSN 0276-7783, ZDB-ID 4050897. - Vol. 33.2009, 1, p. 119-146
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