The role of service quality in enhancing brand authenticity through the moderation effect of corporate social responsibility (CSR)
Year of publication: |
2023
|
---|---|
Authors: | Ghaffar, Abdul ; Islam, Tahir ; Kincl, Tomas ; Hakeem, Abdul ; Sharma, Anshuman |
Subject: | brand authenticity | Corporate social responsibility | healthcare | information processing theory | service quality | Corporate Social Responsibility | Dienstleistungsqualität | Service quality | Markenimage | Brand image | Markenführung | Brand management | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Firmenimage | Corporate reputation | Beziehungsmarketing | Relationship marketing |
-
Hsu, Fu Chieh, (2024)
-
Do perceived CSR initiatives enhance customer preference and loyalty in casinos?
Liu, Matthew Tingchi, (2014)
-
Investigating the impact of service quality dimensions on reputation and brand trust
Esmaeilpour, Majid, (2017)
- More ...
-
A sustainable retailer's journey to sustainable practices : prioritizing the customer and the planet
Ghaffar, Abdul, (2023)
-
Soomro, Suhaib Ahmed, (2024)
-
Islam, Tahir, (2023)
- More ...