The role of servicescape and image perceptions of customers on behavioral intentions in the hotel industry
Ufuk Durna and Bekir Bora Dedeoglu (Tourism Management Department, Akdemiz University, Antalya, Turkey) and Sevgi Balikcioglu (Travel Management Department, Mustafa Kemal University, Hatay, Turkey)
| Year of publication: |
2015
|
|---|---|
| Authors: | Durna, Ufuk ; Dedeoğlu, Bekir Bora ; Balikçioglu, Sevgi |
| Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-6119, ZDB-ID 1161434-1. - Vol. 27.2015, 7, p. 1728-1748
|
| Subject: | Consumer behavior | Servicescape | Hotel industry | Hospitality marketing | Corporate image | Behavioral intention | Hotellerie | Konsumentenverhalten | Consumer behaviour | Firmenimage | Corporate reputation | Dienstleistungsqualität | Service quality | Gastgewerbe | Hospitality industry | Urlaubsverhalten | Holiday behaviour | Kundenzufriedenheit | Customer satisfaction | Markenimage | Brand image | Beziehungsmarketing | Relationship marketing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJMCH-04-2014-0173 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011477056