The role of supplier performance in building customer trust and loyalty : a cross-country examination
Nicholas G. Paparoidamis, Constantine S. Katsikeas, Ruben Chumpitaz
| Year of publication: |
2019
|
|---|---|
| Authors: | Paparoidamis, Nicholas G. ; Katsikeas, Constantine S. ; Chumpitaz Caceres, Rubén |
| Published in: |
Industrial marketing management : the international journal for industrial and high-tech firms. - New York, NY [u.a.] : Elsevier, ISSN 0019-8501, ZDB-ID 120124-4. - Vol. 78.2019, p. 183-197
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| Subject: | Trust | Supplier performance | Customer loyalty | Relationship marketing | Beziehungsmarketing | Vertrauen | Confidence | Lieferantenmanagement | Supplier relationship management | Konsumentenverhalten | Consumer behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.indmarman.2017.02.005 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012026176