The role of technology readiness in customers' perception and adoption of self-service technologies
| Year of publication: |
2006
|
|---|---|
| Authors: | Lin, Jiun-Sheng Chris ; Hsieh, Pei-ling |
| Published in: |
International journal of service industry management : IJSIM. - Bradford : Emerald, ZDB-ID 1041356x. - Vol. 17.2006, 5, p. 497
|