The role of the citizen-client in performance measurement: The case of the Street Level Public Organization (SLPO)
| Year of publication: |
2000
|
|---|---|
| Authors: | McKevitt, David ; Millar, Michelle ; Keogan, Justin F. |
| Published in: |
Revue internationale des sciences administratives. - Bruxelles : IISA, ISSN 0303-965X, ZDB-ID 2052477. - Vol. 66.2000, 4, p. 619-636
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