The role of time-varying contextual factors in latent Attrition models for customer base analysis
Year of publication: |
2021
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Authors: | Bachmann, Patrick ; Meierer, Markus ; Näf, Jeffrey |
Published in: |
Marketing science. - Catonsville, MD : INFORMS, ISSN 0732-2399, ZDB-ID 883054-X. - Vol. 40.2021, 4, p. 783-809
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Subject: | probability models | Pareto/NBD | customer relationship management | latent attrition | contextual factors | customer lifetime value | Beziehungsmarketing | Relationship marketing | Kundenwert | Customer value | Theorie | Theory | Faktorenanalyse | Factor analysis | Konsumentenverhalten | Consumer behaviour | Wahrscheinlichkeitsrechnung | Probability theory |
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