The role of trust for citizens' adoption of public e-services
Bettina Distel, Holger Koelmann, Florian Schmolke, and Jörg Becker
| Year of publication: |
2021
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|---|---|
| Authors: | Distel, Bettina ; Koelmann, Holger ; Schmolke, Florian ; Becker, Jörg |
| Published in: |
Trust and communication : findings and implications of trust research. - Cham, Switzerland : Springer, ISBN 978-3-030-72944-8. - 2021, p. 163-184
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| Subject: | Trust | Electronic government | Public services | Public service delivery | E-services | E-government | E-Government | Öffentliche Dienstleistung | Vertrauen | Confidence | Electronic Commerce | E-commerce | Dienstleistungsqualität | Service quality | Innovationsakzeptanz | Innovation adoption | Öffentliche Verwaltung | Public administration | Neues Steuerungsmodell | New public management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Other identifiers: | 10.1007/978-3-030-72945-5_8 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012592603