The Role of Social Intelligence on Workers’ Extra-Role Behaviour of Independent Road Transport Companies in Port Harcourt, Nigeria

This study examines the role of social intelligence on workers’ extra-role behaviour. The study adopted a cross-sectional research design and collected data from a sample of 175 employees drawn from a target population of 10 independent road transport companies in Port Harcourt. These 10 transport companies were registered with the Rivers State Ministry Transport, Port Harcourt, Nigeria. The formulated research hypotheses were tested using Spearman’s Rank Oder Correlation Coefficient (rs) with the aid of Statistical Package for the Social Sciences (SPSS). The research instrument reliability was tested using Cronbach Alpha Test. From the results of the data analysis, it was found that workers extra-role behaviour measured in terms of self development, individual initiative and enterprise compliance among workers in the road transport is strongly dependent on the social intelligence of the supervisors and managers of the independent road transport companies operating in Port Harcourt. Based on this finding, the study concluded that social intelligence improves workers extra-role behaviour in the transport sector. Drawing from our conclusion, the study recommended that managers and supervisors in the road transport industry should improve their social intelligence skills to promote and encourage workers’ extra-role behavior