The Roles of Habit, Self-Efficacy, and Satisfaction in Driving Continued Use of Self-Service Technologies: A Longitudinal Study
| Year of publication: |
2013
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|---|---|
| Authors: | Wang, Cheng ; Harris, Jennifer ; Patterson, Paul |
| Published in: |
Journal of service research : JSR. - Thousand Oaks, Calif. [u.a.] : Sage Periodicals Press, ISSN 1094-6705, ZDB-ID 14900695. - Vol. 16.2013, 3, p. 400-414
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