The roles of TQM and BPR in organisational change strategies: a case study investigation -
| Year of publication: |
2000
|
|---|---|
| Authors: | Hill, Frances M. ; Collins, Lee K. |
| Published in: |
International journal of quality & reliability management. - Bradford : Emerald, ISSN 0265-671X, ZDB-ID 517872. - Vol. 17.2000, 6-7, p. 614-635
|