The Routledge handbook of consumer behaviour in hospitality and tourism

edited by Saurabh Kumar Dixit

pt. I. Overview of consumer behaviour -- pt. II. Service quality vis--vis consumer behaviour -- pt. III. Customer satisfaction perspective -- pt. IV. Consumer loyalty outlook -- pt. V. E-consumer behaviour -- pt. VI. Emerging dimensions of consumer behaviour.

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Alternative title:	Handbook of consumer behaviour in hospitality and tourism
Year of publication:	2017
Other Persons:	Dixit, Saurabh Kumar (contributor)
Publisher:	Abingdon, Oxon : Routledge,
Subject:	Tourismuswirtschaft \| Tourism industry \| Gastgewerbe \| Hospitality industry \| Konsumentenverhalten \| Consumer behaviour \| Kundenzufriedenheit \| Customer satisfaction \| Social Web \| Social web \| Tourismus \| Verbraucherverhalten

Extent:	1 online resource (xxix, 483 pages)
Series:	Routledge handbooks
Type of publication:	Book / Working Paper
Type of publication (narrower categories):	Aufsatzsammlung
Language:	English
ISBN:	978-1-315-65965-7 ; 978-1-317-33468-2 ; 978-1-138-96167-8
Other identifiers:	10.4324/9781315659657 [DOI]
Classification:	Erholung, Tourismus: Allgemeines ; Urlaubsgestaltung, Urlaubsreiseverhalten ; Touristenunterkünfte
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://www.econbiz.de/10013181436