//-->
Zur innovativen Entwicklung von Tourismus-Dienstleistungen
Trillenberg, Galyna, (2014)
Key service innovation drivers in the tourism sector : empirical evidence and managerial implications
Jiménez-Zarco, Ana Isabel, (2011)
Service encounter-based : innovation and tourism
Sørensen, Flemming, (2012)
The service innovation triangle : a tool for exploring value creation through service innovation
Furseth, Peder Inge, (2013)
Innovation in an advanced consumer society : value-driven service innnovation
Furseth, Peder Inge, (2016)
Innovating in a Service-Driven Economy : Insights, Application, and Practice
Cuthbertson, Richard, (2015)