The service orientation and employee's customer orientation in public services organizations
A. Iacob
| Year of publication: |
2015
|
|---|---|
| Authors: | Iacob, Andrada |
| Published in: |
Journal of economics and business research. - Arad : "Aurel Vlaicu" Univ., ISSN 2068-3537, ZDB-ID 2631323-6. - Vol. 21.2015, 2, p. 82-98
|
| Subject: | service orientation | employee customer orientation | public services | customer interactions | customer treatment | Beziehungsmarketing | Relationship marketing | Dienstleistungsqualität | Service quality | Öffentliche Dienstleistung | Public services |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011286413