The smartness paradox: the moderating effect of brand quality reputation on consumers' reactions to RFID-based smart fitting rooms
Year of publication: |
November 2018
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Authors: | Mukherjee, Amaradri ; Smith, Ronn J. ; Turri, Anna M. |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 92.2018, p. 290-299
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Subject: | Smart fitting rooms | RFID | Brand quality reputation | Perceived shopping satisfaction | Perceived privacy | Purchase intention | Konsumentenverhalten | Consumer behaviour | Markenimage | Brand image | Kundenzufriedenheit | Customer satisfaction | Reputation | Produktqualität | Product quality | Firmenimage | Corporate reputation | Markenartikel | Brand | Dienstleistungsqualität | Service quality | Markenführung | Brand management | Online-Handel | Online retailing |
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