The structural relationship between TQM, employee satisfaction and hotel performance
Muslim Amin, Abdullah Mohamed Aldakhil, Chengzhong Wu, Sajad Rezaei and Cihan Cobanoglu
| Year of publication: |
2017
|
|---|---|
| Authors: | Amin, Muslim ; Aldakhil, Abdullah Mohamed ; Wu, Chengzhong ; Sajad Rezaei ; Cobanoglu, Cihan |
| Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-6119, ZDB-ID 1161434-1. - Vol. 29.2017, 4, p. 1256-1278
|
| Subject: | Total quality management | Malaysia | Employee satisfaction | Hotel performance | Qualitätsmanagement | Quality management | Hotellerie | Hotel industry | Arbeitszufriedenheit | Job satisfaction | Unternehmenserfolg | Firm performance | Kundenzufriedenheit | Customer satisfaction | Strukturgleichungsmodell | Structural equation model | Personalmanagement | Human Resource Management | Tourismusberufe | Tourism employees | Performance-Messung | Performance measurement |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJCHM-11-2015-0659 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011708033