The theory of constraints in services: Part 1- The basics
| Year of publication: |
1996
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|---|---|
| Authors: | Motwani, Jaideep ; Klein, Donald ; Harowitz, Raanan |
| Published in: |
Managing service quality : MSQ ; an international journal. - Bingley : Emerald, ISSN 0960-4529, ZDB-ID 12163971. - Vol. 6.1996, 1, p. 53
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