The trinity of extended service quality, distinct perceived value, and customer loyalty facilitators
Dae Hui Lee
| Year of publication: |
2023
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|---|---|
| Authors: | Lee, Dae Hui |
| Published in: |
Asia Pacific journal of marketing and logistics. - [Erscheinungsort nicht ermittelbar] : Proquest, ISSN 1758-4248, ZDB-ID 2037486-0. - Vol. 35.2023, 5, p. 1262-1287
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| Subject: | Customer loyalty facilitators | Distinct perceived value | Exhibition | Extended service quality | Information and communications technology (ICT) | Satisfaction | Dienstleistungsqualität | Service quality | Informationstechnik | Information technology | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Kundenbindung | Customer retention |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/APJML-01-2022-0048 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014285992