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The UK Productivity Gap in the Service Sector : Do Management Practices Matter?
Battisti, Giuliana, (2012)
Employment and productivity growth in service and manufacturing sectors in France, Germany and the US
Wachter, Till von, (2001)
The "IT productivity paradox" revisited : international comparisons of information technology, work organisation and productivity in service industries
Mason, Geoff, (2000)
The intra-firm diffusion of complementary innovations : evidence from the adoption of management practices by British establishments
Battisti, Giuliana, (2009)
Enhancing Productivity: The Role of Management Practices
Siebers, Peer-Olaf, (2008)