The underlying dimensions of relationship marketing in the Malaysian mobile service sector
Year of publication: |
2014
|
---|---|
Authors: | Bojei, Jamil ; Abu, Mimi Liana |
Published in: |
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction. - Binghamton, NY : Haworth Press, ISSN 1533-2667, ZDB-ID 2126179-9. - Vol. 13.2014, 3, p. 169-190
|
Subject: | mobile service | relationship marketing | structural equation model | underlying dimensions | Beziehungsmarketing | Relationship marketing | Malaysia | Dienstleistungssektor | Service industry | Strukturgleichungsmodell | Structural equation model | Mobilkommunikation | Mobile communications |
-
Alsaggaf, Mohammed, (2019)
-
Emir, Oktay, (2016)
-
Adoption of customer relationship management in the service sector and its impact on performance
Law, Agnes K. Y., (2013)
- More ...
-
Special issue: Managing global challenges in selected Asian markets
Bojei, Jamil, (2011)
-
Hassan, Hazlinda, (2011)
-
The empirical link between relationship marketing tools and consumer retention in retail marketing
Bojei, Jamil, (2013)
- More ...