The unexpected sales boost of the rating gap and review gap for hotels : an expectation confirmation perspective
Pan Jiang, Zhiguo Zhu, Peiyao Zhou, Weiyue Li
| Year of publication: |
2024
|
|---|---|
| Authors: | Jiang, Pan ; Zhu, Zhiguo ; Zhou, Peiyao ; Li, Weiyue |
| Subject: | Expectation confirmation theory | Hotel popularity | Hotel sales | Rating gap | Review gap |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2024.103940 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015339602