The usage of Rich Internet Applications (RIAs) as a method for enhancing customer experience
Year of publication: |
2010
|
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Authors: | Tomaras, Petros ; Malioukis, Alketas ; Novas, Dimitris |
Published in: |
Marketing and management sciences : proceedings of the International Conference on ICMMS 2008. - Singapore [u.a.] : Imperial College Pr., ISBN 1-84816-509-9. - 2010, p. 523-527
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Subject: | Internet | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Online-Marketing | Internet marketing |
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