The use of nationally recongnised training in call centres
Erica Smith; Malcolm Macintosh; Andy Smith
| Year of publication: |
2004
|
|---|---|
| Authors: | Smith, Erica ; McIntosh, Malcolm ; Smith, Andy |
| Published in: |
International employment relations review. - Broadway, NSW, ISSN 1324-1125, ZDB-ID 2005068-9. - Vol. 10.2004, 2, p. 67-85
|
| Subject: | Callcenter | Call centre | Betriebliches Bildungsmanagement | Employer-provided training | Australien | Australia |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003127983