The use of process management based on a systemic approach
Year of publication: |
2013
|
---|---|
Authors: | Storch, Luiz Afonso ; Nara, Elpidio Oscar Benitez ; Kipper, Liane Mahlmann |
Published in: |
The international journal of productivity and performance management : IJPPM. - Bingley : Emerald, ISSN 1741-0401, ZDB-ID 2135449-2. - Vol. 62.2013, 7, p. 758-773
|
Subject: | Performance indicators | Process management | Implementation | Monitoring | Performance criteria | System monitoring | Prozessmanagement | Business process management | Performance-Messung | Performance measurement | Qualitätsmanagement | Quality management |
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