The value of guarantee in service e-commerce
Haichao Zheng; Jui-Long Hung; Zhangxi Lin; Jing Wu
| Year of publication: |
2015
|
|---|---|
| Authors: | Zheng, Haichao ; Hung, Jui-Long ; Lin, Zhangxi ; Wu, Jing |
| Published in: |
Nankai business review international. - Bingley : Emerald, ISSN 2040-8749, ZDB-ID 2549224-X. - Vol. 6.2015, 1, p. 82-102
|
| Subject: | Perceived risk | Business performance | Service quality | Service e-Commerce | Service guarantee | Dienstleistungsqualität | Electronic Commerce | E-commerce | Dienstleistungssektor | Service industry | Online-Handel | Online retailing | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011297980