Type of publication: Article
Language: English
Notes:
Puccinelli, Nancy, Andrzejewski, Susan A., Markos, Ereni, Noga, Tracy and Motyka, Scott (2013) The Value Of Knowing What Customers Really Want: The Impact of Salesperson Ability to Read Nonverbal Cues of Affect on Service Quality. Journal of Marketing Management, 29 (3-4). pp. 356-373.
Source:
BASE