The way to generate customer citizenship behavior with customer experience
Hoang Tran Phuoc Mai Le, Dongyoup Kim, Jungkun Park
| Year of publication: |
2024
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|---|---|
| Authors: | Le, Hoang T. P. M. ; Kim, Dongyoup ; Park, Jungkun |
| Published in: |
Journal of retailing and consumer services. - Amsterdam : Elsevier Science, ISSN 0969-6989, ZDB-ID 2020784-0. - Vol. 76.2024, Art.-No. 103608, p. 1-10
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| Subject: | Citizen experience | Customer involvement | Hongkong | Public services | Sharing economy | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Öffentliche Dienstleistung | Kundenzufriedenheit | Customer satisfaction | Kundenintegration | Customer integration | Share Economy |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jretconser.2023.103608 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014460861