Themed Issue On A Quality Perspective.

It is difficult to start this new year for thejournal without a reference to thehorrendous events of 11 September 2001which have touched all of us. Our sympathiesgo out to all those killed, suffering and indeedredundant as a result of such monstrous actsthat it makes any claim for us to havereached new heights of civilisation in thetwenty-first century empty and vain.

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Year of publication:	2002
Authors:	Vinten, Gerald
Publisher:	Bradford : Emerald Group Publishing Limited
Subject:	Qualitätsmanagement \| Quality management \| Dienstleistungsqualität \| Service quality

Extent:	1 online resource (106 pages)
Series:	Managerial Auditing Journal ; v.17
Type of publication:	Book / Working Paper
Language:	English
Notes:	Description based on publisher supplied metadata and other sources. Contents; Abstracts & keywords; Editorial; The importance of intellectual capital and its effect on performance measurement systems; Use of measurement and charts to inform management decisions; The role of the maintenance organisation in an integrated management system; The implementation and application of the business excellence model in SMEs; AccountAbility 1000; The introduction of QFD in a UK original equipment manufacturer; Strategy in turbulent times; SA 8000; ''It's a black art''; ISO 9000 certification and the bottom line ISO 9001 as an audit frame for integrated quality management in meat supply chains: the example of Scottish beefApplying QFD in the clothing manufacturing sector; An approach to the evaluation of quality performance of the companies in Turkey; Quality cost analysis in ISO-9000 certified Turkish companies; Book review;
ISBN:	978-1-84544-702-1 ; 978-0-86176-664-2 ; 978-0-86176-664-2
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://www.econbiz.de/10012685610