Theories of public service improvement : a comparative analysis of local performance assessment frameworks
Year of publication: |
2010
|
---|---|
Authors: | Downe, James ; Grace, Clive ; Martin, Steve ; Nutley, Sandra |
Published in: |
Public management review. - Abingdon : Taylor & Francis, ISSN 1471-9037, ZDB-ID 2046437-X. - Vol. 12.2010, 5, p. 663-678
|
Subject: | England | Schottland | Scotland | Wales | Kommunale Dienstleistung | Local public services | Dienstleistungsqualität | Service quality | Performance-Management | Performance management | Vergleich | Comparison |
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