Thinking about quality and its links with strategic management

This article by Mark Pruett and Howard Thomas highlights the fact that there is a variety of perspectives on quality, but that each of those perspectives contributes to an integrative, systemic view of what it means to manage for quality. That systemic view raises certain key issues about the way we think of the strategic management process, issues which merit renewed scrutiny in the light of quality management.

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Year of publication:	1996
Authors:	Pruett, Mark ; Thomas, Howard
Published in:	European Management Journal. - Elsevier, ISSN 0263-2373. - Vol. 14.1996, 1, p. 37-46
Publisher:	Elsevier

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Type of publication:	Article
Source:	RePEc - Research Papers in Economics

Persistent link: https://www.econbiz.de/10009212128