Through the service operations strategy looking glass : influence of industrial sector, ownership, and service offerings on B2B e-marketplace failures
Eve D. Rosenzweig; Timothy M. Laseter; Aleda V. Roth
| Year of publication: |
2011
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|---|---|
| Authors: | Rosenzweig, Eve D. ; Laseter, Timothy M. ; Roth, Aleda V. |
| Published in: |
Journal of operations management. - Hoboken, NJ : Wiley, ISSN 0272-6963, ZDB-ID 856225-8. - Vol. 29.2011, 1/2, p. 33-48
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| Subject: | Lieferantenmanagement | Supplier relationship management | Electronic Commerce | E-commerce | B-to-B-Marketing | Business-to-business marketing | Industrie | Manufacturing industries | Dienstleistungssektor | Service industry | Dienstleistungsqualität | Service quality |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10008909431