Time buying and time saving : effects on service convenience and the shopping experience at the mall
Alison Elizabeth Lloyd and Ricky Y. K. Chan; Leslie S. C. Yip and Andrew Chan
| Year of publication: |
2014
|
|---|---|
| Authors: | Lloyd, Alison Elizabeth ; Chan, Ricky Y. K. ; Yip, Leslie S. C. ; Chan, Andrew |
| Published in: |
The journal of services marketing. - Bingley : Emerald Group Publishing Limited, ISSN 0887-6045, ZDB-ID 1027140-5. - Vol. 28.2014, 1, p. 36-49
|
| Subject: | Customer satisfaction | Time | Service convenience | Shopping mall | Shopping value | Einkaufszentrum | Shopping center | Kundenzufriedenheit | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010343429