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Examining service shortfalls : a case study of Chinese group package tours to Australia
Chen, Hanyu, (2018)
Seniors' perceptions of service features on outbound group package tours
Wang, Kuo-Ching, (2013)
Taiwanese tourists' perceptions of service quality on outbound guided package tours : a qualitative examination of the SERVQUAL dimensions
Chang, Jui Chi, (2009)
Mega-event and urban sustainable development
Liang, Ying-Wen, (2016)
Should a lower-price service offer a full-satisfaction guarantee?
Wong, Jehn-Yih, (2008)
Personal ties, reciprocity, competitive intensity, and performance of the strategic alliances in Taiwan's travel industry
Tsaur, Sheng-Hshiung, (2009)