To book or not to book : the role of hotel web site heuristics
Kelly Virginia Phelan; Natasa Christodoulidou; Cary C. Countryman; Leonard J. Kistner
| Year of publication: |
2011
|
|---|---|
| Authors: | Phelan, Kelly Virginia ; Christodoulidou, Natasa ; Countryman, Cary C. ; Kistner, Leonard J. |
| Published in: |
The journal of services marketing. - Bingley : Emerald Group Publishing Limited, ISSN 0887-6045, ZDB-ID 1027140-5. - Vol. 25.2011, 2, p. 134-148
|
| Subject: | Website | Benutzerfreundlichkeit | Usability | Online-Buchungssystem | Online booking system | Hotellerie | Hotel industry | USA | United States |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009230978