To display tip suggestion or not? : examining tip suggestion's impact in technology-facilitated preservice tipping encounters
Alei Fan, Laurie Wu, Yiran Liu
| Year of publication: |
2024
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| Authors: | Fan, Alei ; Wu, Luorong ; Liu, Yiran |
| Published in: |
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education. - Thousand Oaks, Calif. : Sage, ISSN 1557-7554, ZDB-ID 2202405-0. - Vol. 48.2024, 1, p. 32-57
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| Subject: | tipping behavior | service innovation | service technology | preservice tipping | service design | Trinkgeld | Tipping behaviour | Dienstleistung | Services | Dienstleistungsqualität | Service quality | Dienstleistungsinnovation | Service innovation | Innovation | Konsumentenverhalten | Consumer behaviour | Dienstleistungssektor | Service industry |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/10963480221076467 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014633439