To what extent do enablers explain results in the EFQM excellence model?: An empirical study
| Year of publication: |
2005
|
|---|---|
| Authors: | Bou-Llusar, J.Carlos ; Escrig-Tena, Ana B. ; Roca-Puig, Vicente ; Beltrán-Martín, Inmaculada |
| Published in: |
International journal of quality & reliability management. - Bradford : Emerald, ISSN 0265-671X, ZDB-ID 517872. - Vol. 22.2005, 4, p. 337-353
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