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Topics in public administration : perspectives from computational social sciences and corpus linguistics
Walker, Richard M., (2024)
The<scp>Expectancy‐Disconfirmation</scp>Model and Citizen Satisfaction with Public Services : A Meta‐analysis and an Agenda for Best Practice
Zhang, Jiasheng, (2021)
A dynamic study of citizen satisfaction : replicating and extending Van Ryzin’s "testing the expectancy disconfirmation model of citizen satisfaction with local government"
Favero, Nathan, (2025)