Total quality beyond North America : a comparative analysis of the performance of European excellence award winners
Year of publication: |
2013
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Authors: | Boulter, Louise ; Bendell, Tony ; Dahlgaard, Jens Jörn |
Published in: |
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA. - Bingley : Emerald, ISSN 0144-3577, ZDB-ID 762449-9. - Vol. 33.2013, 2, p. 197-215
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Subject: | Qualitätsmanagement | Quality management | Wirkungsanalyse | Impact assessment | Unternehmenserfolg | Firm performance | Performance-Messung | Performance measurement | Nordamerika | North America | Europa | Europe |
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