Total Quality Management : Another Mast to String Your Flag to, or a Means to Change a Company’s Culture?

A shot in time appraisal of the development of TQM within a relatively small manufacturing unit (100 people). Details the unit’s original position, what methodology was used and who took responsibility for the implementation. Details the benefit gained by the exercise and a perspective from a team of people striving for continual improvement.

MoreLess

Year of publication:	1994
Authors:	Shields, Malcolm
Published in:	The TQM Magazine. - MCB UP Ltd, ISSN 1758-6887, ZDB-ID 2024492-7. - Vol. 6.1994, 5, p. 45-46
Publisher:	MCB UP Ltd
Subject:	Benefits \| Communications \| Organizational performance \| Corporate culture \| Customer surveys \| Manufacturing \| Microtech (Telford) Ltd \| Teams \| TQM

More details

Type of publication:	Article
Type of publication (narrower categories):	case-report
Language:	English
Other identifiers:	10.1108/09544789410067899 [DOI]
Source:	Other ZBW resources

Persistent link: https://www.econbiz.de/10015033372