Total quality service : how organizations use it to create a competitive advantage
Stanley A. Brown
| Year of publication: |
1992 ; 1. [Dr.]
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|---|---|
| Authors: | Brown, Stanley A. |
| Publisher: |
Scarborough, Ontario : Prentice Hall Canada |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XII, 258 S. : Ill., graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| ISBN: | 0-13-923392-X ; 0-13-091034-1 |
| Source: |
Persistent link: https://www.econbiz.de/10004159070