Tourism Service Quality: A Dimension-specific Assessment of SERVQUAL*
| Year of publication: |
2012
|
|---|---|
| Authors: | Bhat, Mushtaq Ahmad |
| Published in: |
Global business review. - New Delhi [u.a.] : Sage, ISSN 0972-1509, ZDB-ID 20043545. - Vol. 13.2012, 2, p. 327-338
|