Tourists' attitudes toward the use of artificially intelligent (AI) devices in tourism service delivery : moderating role of service value seeking
Year of publication: |
2022
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Authors: | Chi, Oscar Hengxuan ; Gursoy, Dogan ; Chi, Christina G. |
Published in: |
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association. - Thousand Oaks, Calif. [u.a.] : Sage, ISSN 1552-6763, ZDB-ID 2036634-6. - Vol. 61.2022, 1, p. 170-185
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Subject: | artificial intelligence | hedonic value | technology acceptance | tourism services | utilitarian value | Künstliche Intelligenz | Artificial intelligence | Innovationsakzeptanz | Innovation adoption | Tourismuswirtschaft | Tourism industry | Dienstleistungsqualität | Service quality | Betriebliche Wertschöpfung | Value creation | Kundenzufriedenheit | Customer satisfaction |
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