Tourists' satisfaction and sense of belonging in adopting responsible behaviors : the role of on-site and social media involvement in cultural tourism
Mauro Dini, Ilaria Curina and Barbara Francioni, Sabrina Hegner and Marco Cioppi
| Year of publication: |
2023
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|---|---|
| Authors: | Dini, Mauro ; Curina, Ilaria ; Francioni, Barbara ; Hegner, Sabrina ; Cioppi, Marco |
| Published in: |
The TQM journal : the international review of organizational improvement. - Bradford : Emerald Group Publ., ISSN 1754-274X, ZDB-ID 2420151-0. - Vol. 35.2023, 9, p. 388-410
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| Subject: | Customer satisfaction | Social media involvement | Environmentally responsible behaviour | On-site involvement | Sense of belonging | Tourist loyalty | Kundenzufriedenheit | Social Web | Social web | Urlaubsverhalten | Holiday behaviour | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/TQM-03-2023-0085 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014460356