Tourists' value co-creation with service robots : antecedents and mechanisms
Vera Shanshan Lin, Xinyi Zhang, Yuting Ren, Wei-Jue Huang and Honggen Xiao
| Year of publication: |
2024
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|---|---|
| Authors: | Lin, Vera Shanshan ; Zhang, Xinyi ; Ren, Yuting ; Huang, Wei-Jue ; Xiao, Honggen |
| Published in: |
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education. - Thousand Oaks, Calif. : Sage, ISSN 1557-7554, ZDB-ID 2202405-0. - Vol. 48.2024, 6, p. 949-963
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| Subject: | value co-creation | service robots | experiential value | SOR | Roboter | Robot | Betriebliche Wertschöpfung | Value creation | Kundenintegration | Customer integration | Kundenwert | Customer value | Dienstleistung | Services |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/10963480231197091 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014633803