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In cloud we trust? : co-opting occupational gatekeepers to produce normalized trust in platform-mediated interorganizational relationships
Karunakaran, Arvind, (2022)
Status-authority asymmetry between professions : the case of 911 dispatchers and police officers
Frontline professionals in the wake of social media scrutiny : examining the processes of obscured accountability
Karunakaran, Arvind, (2024)