Toward an integrated conceptualization of the service and service system concepts : a systems approach
Manuel Mora; Mahesh S. Raisinghani; Rory O’Connor; Ovsei Gelman
| Year of publication: |
2011
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|---|---|
| Authors: | Mora-Tavarez, Manuel ; Raisinghani, Mahesh S. ; O'Connor, Rory V. ; Gelman, Ovsei |
| Published in: |
Information systems and new applications in the service sector : models and methods. - Hershey. Pa. [u.a.] : Business Science Reference, ISBN 978-1-60960-138-6. - 2011, p. 152-172
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| Subject: | IT-Dienstleister | IT service provider | Leistungsbündel | Bundling strategy | Definition |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section ; Reprint |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009124088